Beneva Insurance 

Born from the merger between the insurers La Capitale and SSQ Assurance, Beneva is a Quebec mutual insurer that offers financial and insurance services throughout Quebec and Ontario.

Today, Beneva Assurance has more than 3.5 million customers and members in Quebec and Ontario and is thus positioned as one of the largest insurers in Canada. From its launch, Beneva wanted to position itself as an insurer playing a significant role in the democratization of access to healthcare. 

In this section:

• What does Beneva mean?
• What is the scope of insurance services at Beneva?
• Beneva Dental Insurance
• Beneva Health Insurance
• Beneva Life Insurance
• Beneva Critical Illness Insurance
• Disability insurance
• Beneva – Car and home insurance
• Beneva Group Insurance
• Advantages of Choosing Beneva Assurance
• Beneva Customer Area (Beneva Group Insurance Customer Area)
• Beneva Group Insurance Telephone
• Beneva Claim

What does Beneva mean? 

“People who protect people.” This phrase means a lot to individuals looking for a insurer reliable and efficient in meeting their healthcare expenses. Beneva is a word with strong benevolent connotations. “Bene” is in fact associated with benevolence and “va” is a word relating to action. During its validation by the Office québécois de la langue française, no accent was retained in order to make the pronunciation fluid for both French and English speakers. 

Thus, the word “Beneva”, resulting from long reflection, was adopted, because it perfectly meets the insurer's expansion goals outside of Quebec. Much more than an insurer, Beneva aims to bring kindness to another level. It is a company that puts human values ​​at the heart of its action. 

What is the scope of insurance services at Beneva?

Beneva is an insurer that truly cares about its customers through insurance packages designed to help you when chance hits you hard. Because highlighting people is one of the essential values, Beneva offers you a personalized service with a lot of attention. 

Taking out insurance with Beneva means benefiting from broad coverage, particularly with dental insurance, life or medical insurance, critical illness insurance, car insurance, and disability insurance. 

Beneva Dental Insurance

Dental problems can occur at any time. And often, it is difficult to cover the costs at the dentist. In Quebec, the costs of dental care are generally quite high, hence the importance of taking out dental insurance with Beneva. This insurer offers you an inexpensive dental insurance policy adapted to all your dental needs.

THEdental insurance at Beneva allows you to benefit from several guarantees: dental care, vision care, etc. There are also other optional guarantees, notably in your employer's group insurance plan. Concretely, Beneva dental insurance covers:

• Hospital care;
• Prescription medications;
• Diagnostics;
• Health professionals. 

Beneva Health Insurance

Subscribe to a health insurance, is to predict what could happen to you in the event of a hard blow. Health insurance with Beneva is a way to protect your financial autonomy. It thus covers the costs incurred by the insured person for their health care. Taking out health insurance with Beneva allows you to fill any gaps in your group insurance. Are you going to retire soon? Beneva helps you protect your capital with a reliable insurance policy. 

Beneva Life Insurance

Because the well-being of your loved ones is important, subscribe to a life insurance at Beneva. This insurance policy relies on a tax-free amount to replace your financial support in order to maintain the standard of living of your loved ones even in the event that you are no longer there. Beneva offers you two types of life insurance: 

• Temporary life insurance: less expensive and which adapts to your financial reality;
• Permanent life insurance: which protects you throughout your life with fixed costs.

Beneva Critical Illness Insurance

THECritical illness insurance from Beneva is a real financial cushion that allows you to treat yourself with complete peace of mind in the event of a serious illness (stroke, cancer, etc.). This is a very useful insurance policy for self-employed workers looking for additional insurance to enhance their group insurance. 

Beneva disability insurance

Disability insurance orsalary insurance at Beneva is coverage intended for self-employed workers and business owners. In the event of disability following an accident or illness, it provides financial income while you get back on your feet. At Beneva, disability insurance allows you to recover with complete peace of mind while protecting your financial assets. 

Beneva – Car and home insurance

At Beneva, group your car and home insurance to simplify your life and save on the cost of your protection. Home insurance from Beneva is the ideal solution to sleep peacefully while protecting your home (condo, chalet, detached house, apartment, etc.) against losses. Car insurance allows you to protect your vehicle from accidents, breakage, theft or even a disaster resulting from the climate. 

Beneva Group Insurance

At Beneva, the police collective insurance is based on the mutualist roots of the company. Beneva highlights the community values ​​of insurance while adding a human approach. Group insurance is greatly simplified while offering members complete protection. Beneva provides administrators, policyholders and intermediaries on the market with user-friendly and efficient tools for better management of the insurance policy. 

Advantages of Choosing Beneva Assurance

When it comes to selecting an insurer to meet your health, life, critical illness, disability, auto, home, or group insurance needs, it is essential to find a trusted partner. Beneva Assurance stands out for several advantages that make it a wise choice compared to other insurers. Here are some of the key benefits of choosing Beneva:

1. First Class Customer Service : Beneva stands out for its commitment to exceptional customer service. Their representatives are available to answer your questions, guide you through the underwriting process, and assist you in processing your claims. You can count on a dedicated team who puts your needs first.
2. Large range of products : Beneva offers a complete range of insurance products, covering everything from health to auto to life. This diversity allows you to consolidate your insurance needs under one roof, simplifying the management of your policies and potentially saving you money.
3. Competitive Rates : Beneva strives to offer competitive rates while providing high quality coverage. You can get reliable protection without having to worry about overspending.
4. Ease of Access to Claims : If necessary, submitting a claim to Beneva is quick and easy. You can do this online through their user-friendly app, allowing for efficient processing of your reimbursement requests.
5. Adaptability to Current Trends : Beneva constantly adapts to evolving trends in the insurance sector in Quebec and Ontario. By choosing Beneva, you benefit from the latest advances in insurance and services that meet changing customer needs.
6. Commitment to Human Values : Beneva highlights human values ​​and kindness. As an insurer, they are determined to put people at the heart of their actions, going beyond the simple role of an insurance company.
7. Positive Customer Reviews : Many Beneva customers have expressed their satisfaction with the quality of services provided. Reviews and testimonials from existing customers demonstrate the company's commitment to customer satisfaction.

By choosing Beneva Assurance, you are choosing peace of mind, quality and commitment to your financial well-being and security. With a wide range of products, exceptional service and a positive reputation, Beneva stands out as a premier insurer in Quebec and Ontario.

Current Insurance Trends in Quebec and Ontario: The Adaptation of Beneva to the Service of its Clients

Current Insurance Trends in Quebec and Ontario: The Adaptation of Beneva to the Service of its Clients

In a constantly evolving world, the insurance sector in Quebec and Ontario is not immune to trends and changes. To better serve its customers, Beneva Assurance stays abreast of current trends and adapts accordingly. This section examines some of the most notable trends shaping the insurance industry in these Canadian provinces and explains how Beneva is responding to these developments.

1. Use of TechnologyTechnological advancement has radically transformed the way insurance companies interact with their customers. More and more people are searching for information about insurance policies, comparing rates and submitting claims online. Beneva is adapting to this trend by offering a seamless digital experience, user-friendly tools on its website, and a mobile app to simplify policy and claims management.
2. Personalization of Insurance PoliciesCustomers are looking for insurance policies that specifically meet their needs. Beneva recognizes this trend by offering a range of customizable insurance products. Whether for health, dental, life or other insurance, customers have the opportunity to adjust their coverage according to their preferences and budget.
3. Sustainability and Social ResponsibilityMore and more consumers want to do business with companies that share their values ​​of sustainability and social responsibility. Beneva integrates these concerns by adopting sustainable practices in its operations and actively engaging in community initiatives.
4. Changing Health NeedsHealth care needs are changing, and the COVID-19 pandemic has highlighted the importance of health coverage. Beneva is adapting by offering flexible health insurance solutions and expanding its range of services to meet the changing health needs of its customers.
5. Accessibility and Customer ServiceCustomers are looking for insurers that offer quality customer service and increased accessibility. Beneva invests in training its staff to provide excellent customer service and ensures that its customers can easily reach the company to ask questions or submit complaints.

By remaining attentive to current trends and the needs of its customers, Beneva Assurance is committed to offering insurance solutions adapted to a constantly evolving world. This ongoing adaptation allows Beneva to remain at the forefront of the insurance industry in Quebec and Ontario, while maintaining its commitment to customer satisfaction.

Beneva Customer Area (Beneva Group Insurance Customer Area)

To subscribe to this insurance plan, Beneva has set up a one-stop shop for all members. They have a customer area that is both simple and personalized for managing insurance files. The policyholders of a Beneva insurance contract, therefore the person(s) insured by a Beneva insurance policy, which protects them against certain risks of financial damage, can then perform:

• Make claims online;
• Get reimbursed in less than 48 hours for any claim;
• View their coverage details. 

Beneva Group Insurance Telephone

To contact the customer service of your Beneva insurer, you will need the identification number located on the back of your service card:  

To contact customer service in Quebec:

Such. : 1 800 463-4856

Hours (Eastern Time): 

• 8:30 a.m. to 20 p.m. Monday to Thursday
• 8:30 a.m. to 17 p.m. Friday
• 9 a.m. to 12 p.m. Saturday

To contact customer service outside Quebec: 

Such. : 1 888 816-9874

Hours (Eastern Time): 

• 8 a.m. to 17 p.m. Monday to Friday

Beneva Claim

To perform a claim of your group insurance, you can do this on your application (except for disability claims) or online in your personal space. In your personal space, you can make reimbursement requests, particularly for the majority of treatments provided for in your insurance contract. You can also submit claims by mail using the online forms.